Detailed description of goods and/or services
Humble Software (Pty) Ltd is a business in the Retail industry that markets hardware and software products.

 

Delivery Policy
Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of email. Courier and Postal Services used where applicable.

Export Restriction
The offering on this website is available to South African clients only

Return and Refunds Policy

The provision of goods and services by Humble Software (Pty) Ltd is subject to availability. In cases of unavailability, Humble Software (Pty) Ltd
will refund the client in full within 30 days. All orders cancelled before we have shipped them will be refunded. We will return all products in their original condition and with all its accessories and packaging.

All returns must be shipped to Humble Software (Pty) Ltd  at the purchasers expense:
37 Taunton Road
Wembley
Pietermaritzburg
3201

Notes for product returns:
You must email support@humbletill.com stating you name, invoice number and the details of the items that you wish to return within 10 Days of receiving the product. Please state whether you require a refund or an exchange. Once we receive the items, we will refund you for the items returned deducting a 10% Administration fee. This credit will be processed within 7 business days and will appear on your original form of payment, in the event that we are unable to process the credit on your original form of payment, you may be required to provide your bank account details to Humble Software (Pty) Ltd. EFT payment takes 14 working days to process.

 

 

Warranties
humble Software (Pty) ltd  is committed to providing our customers with the highest quality products and service. However, on rare occasions, products may be found to be faulty or defective. In such cases we offer the returns facilities described below.

1)Unless otherwise stated in the manufacturer’s documentation, all goods delivered to a South African address carry a 12-month manufacturer’s warranty.

2) If you purchase goods in the course of your business, the following provisions of this Clause shall apply. Other than the express provisions set out in these terms and conditions, all other terms and the implied terms or warranties relating to the supply of goods are excluded to the fullest extent permitted by law. Goods are not tested or sold as being fit for any particular application or for use under specific conditions, unless expressly agreed in writing.

 

Customer Privacy Policy
humble Software (Pty) Ltd shall take all reasonable steps to protect the personal information of users.
For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).
The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

 

Payment Options Accepted
Payment may be made via Visa, MasterCard credit cards or by bank transfer into the humble Software (Pty) Ltd bank account, the details of which will be provided on request
Credit Card Acquiring and Security
Credit card transactions will be acquired for humble Software (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa.
PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.
Users may go to www.paygate.co.za to view their security certificate and security policy.

 

Customer Details Separate from Card Details
Customer details will be stored by humble Software (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site.
For more detail on PayGate refer to www.paygate.co.za

 

Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.
Transaction Currency is South African Rand (ZAR).

 

Responsibility
humble Software (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

 

Country of Domicile
This website is governed by the laws of South Africa chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

 

Variation
humble Software (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

 

Company information
This website is run by humble Software (Pty) Ltd based in South Africa trading as Humble Software (Pty) Ltd.